Questions Asked

Kroger feedback is an excellent way for shoppers to get rewarded for their spending at kroger. Customers asses their satisfaction of the last experience at Kroger. Customers can share their experiences about the Cleanliness, Price, Staff Behavior and other points of importance to the Customer. Kroger gives utmost importance to customer experience hence Feedback is of immense importance for the company to improve and grow as an organization.

Q. When did you last visit Kroger?

A. Type your last visit location.

Q. Did you buy anything from Kroger on your last visit?

a) Yes

b) No

Q. How did you hear about Kroger?

a) Television

b) Newspaper

c) Radio

d) Magazine

e) Word-of-Mouth

f) Social Media

g) Internet

h)Others (Please Specify)

Q. What is your Favorite item at the Kroger?

A. Write your favourite item from Kroger.

Q. On a scale of 0-5 how do you rate your last visit experience at Kroger based on Price, Cleanliness and Staff Behavior?

Q. Which of the following departments did you browse or purchase from on your last visit? (Please select all that apply)

  • Pharmacy Counter
  • Bakery
  • Meat/Sea Food
  • Produce
  • Dairy
  • Deli
  • Health and Beauty
  • Household Supplies 
  • Organic or Natural Foods
  • Customer Desk
  • Others

Q. Please rate your satisfaction with the ease of finding products

  • Highly satisfied  
  • Satisfied
  • Neither satisfied nor dissatisfied 
  • Dissatisfied
  • Highly Dissatisfied
  • N/A

Q. Please rate your satisfaction with the number of checkout lanes open

  • Highly satisfied  
  • Satisfied
  • Neither satisfied nor dissatisfied 
  • Dissatisfied
  • Highly Dissatisfied
  • N/A

Q. Please rate your satisfaction with the cleanliness of the store

  • Highly satisfied  
  • Satisfied
  • Neither satisfied nor dissatisfied 
  • Dissatisfied
  • Highly Dissatisfied
  • N/A

Q. Please rate your satisfaction with the Employees knowing where products located. If you did not ask an employee for helping locating products, select N/A.

  • Highly satisfied  
  • Satisfied
  • Neither satisfied nor dissatisfied 
  • Dissatisfied
  • Highly Dissatisfied
  • N/A

Q. Please rate your satisfaction with the sale item being in stock.

  • Highly satisfied  
  • Satisfied
  • Neither satisfied nor dissatisfied 
  • Dissatisfied
  • Highly Dissatisfied
  • N/A

Q. Please rate your satisfaction with the prices scanning and ringing up correctly.

  • Highly satisfied  
  • Satisfied
  • Neither satisfied nor dissatisfied 
  • Dissatisfied
  • Highly Dissatisfied
  • N/A

Q. Would you like to provide your email Id to receive coupons, special promotions, and Invitations to participate in future research?

A. Customers can enter the contest online by providing the survey code given on Kroger receipt. Any customer who is above the age of 13 years can fill this survey and is eligible for a winning an energizing price of $5000 gift card which they can use at any Kruger store near them. It is an amazing opportunity for customers to stand a chance of winning the price just by expressing their opinion about Kroger.

FAQs (Frequently Asked Questions)

Why should I fill the feedback form?

You will receive your reward on the successful completion of your Krogers Feedback Form.

Why should I fill the details in Feedback Form Honestly?

Honest feedback from our valuable customers will help us improve our services and will have a deep impact on the type of service we provide to our customers.

Will my reward get cancelled if I provide a Critical Feedback?

No, your reward will not be canceled because of Critical feedback, we respect your honesty and will make sure we work on the criticism to serve you better in the future.

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